Reactivation and Win-Back Campaigns
Every CRM holds a graveyard of expired customers, dormant leads, and contacts you already paid to acquire and then lost touch with. We pull revenue back out of that sunk ad spend. Touches Referral when reactivated customers re-enter the advocacy loop.
Our first step is always the brand foundation work, the source-of-truth framework that keeps Reactivation and Win-Back Campaigns on-brand, on point, and consistent with everything else we run for you.
What you get
Every CRM holds a graveyard of expired customers, dormant leads, and contacts you already paid to acquire and then lost touch with. Reactivation and win-back agents pull revenue back out of that sunk ad spend.
We segment the dormant base, score each contact on win-back likelihood, then run multi-channel sequences across email, SMS, and optionally AI voice, each personalized to the reason they left and what is genuinely new worth coming back for.
Rarely runs alone
Every service reads from the same brand foundation and shared telemetry, so they compound when run together.
See what we'd run for you first.
The free site analysis returns the specific opportunities we'd prioritize for Reactivation and Win-Back Campaigns on your site.
Get the analysis